TrainMate Privacy Notice
Effective date: 2026-09-10
TrainMate is a SentiDawn product. This TrainMate Privacy Notice supplements the SentiDawn Privacy Policy (https://www.sentidawn.com/privacy) with details about data in TrainMate. Where this notice is more specific, it governs that data; where it is silent, the SentiDawn Privacy Policy applies. This notice does not take away any right given by that policy.
1. Information TrainMate records
Sign-in identity, account and role data, and operational logs are covered by the SentiDawn Privacy Policy (https://www.sentidawn.com/privacy). The following records are specific to TrainMate.
- Trainer and member records — names, trainer–member links and their status, and trainer profile and certification details entered in TrainMate.
- Session Pass and session data — appointments, bookings, session statuses, Session Passes, and session counts used and remaining.
- Training records — session and exercise notes, exercises performed, and set details such as repetitions, weight used, duration, distance and side, together with muscle and intensity summaries calculated from those records.
- Body and profile data, when entered — height, gender, age, and dated body-weight, body-fat mass (MBF) and abdominal-fat mass (Abdo Fat) measurements. Derived body indicators are calculated for display and are not stored.
- Payment information, when provided — the amount and transfer evidence (slip) that a user chooses to enter or attach. Both are optional.
- Trainer income data — calculated from Session Pass and session records.
- MCP access grants — where an administrator grants MCP access, TrainMate records that grant and allows access through the relevant trainer or member MCP service within the permissions of that account.
2. How TrainMate uses this information
- To manage training schedules, booking and confirming sessions, and tracking remaining sessions.
- To record and track payment and income data for trainers.
- To generate summary reports for trainers.
- To show training history, exercise and muscle summaries, and body measurements and calculated indicators to users authorised to view them.
3. Who can see what
- Members can see their own appointments, training and body records, session counts and payment records available to their account. They cannot see another member's data or trainer income.
- Trainers can see records for their own trainer–member relationships and their own income. A link to a member does not give access to that member's records with another trainer.
- Administrators access data only as necessary to operate TrainMate, such as account management and email linking.
4. Access after a trainer–member link ends
Account data, acceptance records and operational logs follow the retention rules in the SentiDawn Privacy Policy (https://www.sentidawn.com/privacy). The 90-day period below describes how long the pair's records remain visible; it does not specify a date for permanent deletion.
- When a trainer–member link is deactivated, the records of that relationship remain viewable by both parties for 90 days from the deactivation date. After that period, TrainMate no longer displays those records to users.
5. Your rights
Your data rights and how to exercise them are set out in the SentiDawn Privacy Policy (https://www.sentidawn.com/privacy).
6. Contact
For questions about this TrainMate Privacy Notice, contact SentiDawn at [email protected].
7. Changes to this notice
The current version of this notice and its effective date are published on this page. The SentiDawn Privacy Policy (https://www.sentidawn.com/privacy) also applies.